All systems are operational

Past Incidents

2nd April 2025

Outage on several hosts

While working on the SSH issue some hosts where stuck in a reboot process that resulted in an outage for about 60 minutes. The affected hosts where:

  • borrelly.uberspace.de
  • carina.uberspace.de
  • cressida.uberspace.de
  • gale.uberspace.de
  • halimede.uberspace.de
  • hercules.uberspace.de
  • johnson.uberspace.de
  • kopff.uberspace.de
  • shoemaker.uberspace.de
  • tritton.uberspace.de
  • wolf.uberspace.de
SSH login broken

Looks like SSH logins are failing. We're investigating.

  • Fixed.

  • We rolled out an invalid SSHd config which means that every user is locked out of SSH. Since that includes us, we now have to fix the config manually while the hosts are powered off. This will unfortunately take a while.

    As the dashboard (dashboard.uberspace.de) accesses some user information via SSH, this also means that the dashboard is not working at the moment.

    • hercules.uberspace.de System crashed

    The host crashed and is in the process of rebooting right now.

  • The system needs to be rebooted and will reappear in a few minutes.

    • 14th March 2025

    ferdinand.uberspace.de HTTPS broken on ferdinand.uberspace.de

    While trying to fix an issue with Let's Encrypt certificates updating too often, we inadvertently broke the HTTPS config on ferdinand.uberspace.de. The issue has been fixed.

  • fixed as of 2025/03/14 16:10 (CET)

    • 30th January 2025

    betelgeuse.uberspace.de Hardware down

    The host is down because the underlying piece of hardware crashed. We are rebooting it on a different one.

  • VM has been rebooted.

    • westphal.uberspace.de Hardware down

    The host is down because the underlying piece of hardware crashed. We are rebooting it on a different one.

  • VM has been rebooted.

    • bebhionn.uberspace.de Hardware down

    The host is down because the underlying piece of hardware crashed. We are rebooting it on a different one.

  • VM has been rebooted.

    • helin.uberspace.de Hardware down

    The host is down because the underlying piece of hardware crashed. We are rebooting it on a different one.

  • VM has been rebooted.

    • russel.uberspace.de Hardware down

    The host is down because the underlying piece of hardware crashed. We are rebooting it on a different one.

  • VM has been rebooted.

    • 5th January 2025

    alkaid.uberspace.de Reboot

    The system needs to be rebooted and will reappear in a few minutes.

  • Recovery is done, system is up and running.

    • 2nd December 2024

    FRA4 Network issue at FRA4

    We're currently experiencing packet loss at our FRA4 location and investigate.

  • We stabilized the routing issue, no packet loss is occuring anymore since 18:11.

    • 28th November 2024

    FRA3 Outage at site FRA3

    There is a major outage at our FRA3 site. We're investigating.

  • Recovery is done, systems are up and running.

  • The power to the rack has been restored, we are now in process of bringing the systems up again.

  • One of our racks at FRA3 has lost power (electricity). We are in contact with the on-site technicians of the data centre provider to figure out how to restore power.

    • 8th October 2024

    FRA4 Network problems

    We encounter network problems due to a failed switch at our site FRA4

  • the problem has been fixed

    • 25th September 2024

    Mails to Microsoft Mail accounts get rejected

    Mails to Microsoft accounts are rejected, we are not given a reason and our request to unblock our mailgates is not responded to. We change the mail gateways as far as we can, but unfortunately the block seems to take effect after a few hours on the gateway we changed.

    18th September 2024

    Problems sending to Google Mail accounts without SPF and/or DKIM

    Google Mail (googlemail.com; gmail.com) no longer accepts mails when the sender domain does not have valid SPF and/or DKIM set up. To set up SPF and/or DKIM for your domain hosted at Uberspace.de, please refer to our manual.