All systems are operational

Past Incidents

23rd April 2023

mail server certificate expired

We forgot to reload the mail services when we recently renewed their TLS certificates. If your mail client complains about an expired IMAP/POP3/SMTP certificate, please restart the mail client and potentially your computersystem. We restarted the services with the new certificate on 23 Apr 2023.

12th April 2023

FRA4 Network on FRA4 is down

We are investigating a network outage on FRA4, the following hosts are affected:

acamar.uberspace.de
achernar.uberspace.de
aldebaran.uberspace.de
antares.uberspace.de
antila.uberspace.de
apus.uberspace.de
aquila.uberspace.de
ara.uberspace.de
aries.uberspace.de
auriga.uberspace.de
bootes.uberspace.de
caelum.uberspace.de
canis.uberspace.de
canopus.uberspace.de
capella.uberspace.de
carina.uberspace.de
cassiopeia.uberspace.de
centaurus.uberspace.de
cepheus.uberspace.de
cetus.uberspace.de
circinus.uberspace.de
columba.uberspace.de
corvus.uberspace.de
crater.uberspace.de
crux.uberspace.de
cygnus.uberspace.de
delphinus.uberspace.de
dorado.uberspace.de
draco.uberspace.de
fomalhaut.uberspace.de
fulu.uberspace.de
grus.uberspace.de
hamal.uberspace.de
hercules.uberspace.de
horologium.uberspace.de
hydrus.uberspace.de
indus.uberspace.de
jarnsaxa.uberspace.de
juliet.uberspace.de
lacerta.uberspace.de
leo.uberspace.de
lepus.uberspace.de
libra.uberspace.de
lupus.uberspace.de
lynx.uberspace.de
menkar.uberspace.de
mensa.uberspace.de
monoceres.uberspace.de
musca.uberspace.de
norma.uberspace.de
octans.uberspace.de
pavo.uberspace.de
perseus.uberspace.de
phoenix.uberspace.de
pictor.uberspace.de
puppis.uberspace.de
rigel.uberspace.de
sagitta.uberspace.de
sculptor.uberspace.de
serpens.uberspace.de
sirius.uberspace.de
triangulum.uberspace.de
tucana.uberspace.de
ursa.uberspace.de
vega.uberspace.de
vela.uberspace.de
volans.uberspace.de
vulpecula.uberspace.de
  • Network connectivity is fully restored.

  • The datacenter operator is working on it, we just got feedback on the phone. Connectivity should be back within a few minutes.

  • 11th April 2023

    webmail.uberspace.de Webmailer issue

    There are currently problems logging in to our webmailer (webmail.uberspace.de) with a @username.uber.space or @uber.space domain, we are working on it.

  • the issue has been fixed

  • 7th April 2023

    Backup crashed for several hosts

    On friday april 7 one of our backup raid controllers lost two of its four disks. We were unable to repair the damage with the remaining 2 disks in a sufficient way and decided to start over with the backups for the affected hosts. Due to the crash there are no backups available from april 7 and earlier for the following hosts:

    bestla
    bergelmir
    bianca
    caliban
    callirrhoe
    carpo
    eirene
    fairydust
    johnson
    pizarro
    sanguin
    

    The original data on these hosts and the backups on other hosts were not affected by this. New backups for the affected hosts are running since april 8.

    2nd April 2023

    Cluster FRA4 is down

    We are investigating an outage of our cluster on FRA4, the following hosts are affected:

    acamar.uberspace.de
    achernar.uberspace.de
    aldebaran.uberspace.de
    antares.uberspace.de
    antila.uberspace.de
    apus.uberspace.de
    aquila.uberspace.de
    ara.uberspace.de
    aries.uberspace.de
    auriga.uberspace.de
    bootes.uberspace.de
    caelum.uberspace.de
    canis.uberspace.de
    canopus.uberspace.de
    capella.uberspace.de
    carina.uberspace.de
    cassiopeia.uberspace.de
    centaurus.uberspace.de
    cepheus.uberspace.de
    cetus.uberspace.de
    circinus.uberspace.de
    columba.uberspace.de
    corvus.uberspace.de
    crater.uberspace.de
    crux.uberspace.de
    cygnus.uberspace.de
    delphinus.uberspace.de
    dorado.uberspace.de
    draco.uberspace.de
    fomalhaut.uberspace.de
    fulu.uberspace.de
    grus.uberspace.de
    hamal.uberspace.de
    hercules.uberspace.de
    horologium.uberspace.de
    hydrus.uberspace.de
    indus.uberspace.de
    jarnsaxa.uberspace.de
    juliet.uberspace.de
    lacerta.uberspace.de
    leo.uberspace.de
    lepus.uberspace.de
    libra.uberspace.de
    lupus.uberspace.de
    lynx.uberspace.de
    menkar.uberspace.de
    mensa.uberspace.de
    monoceres.uberspace.de
    musca.uberspace.de
    norma.uberspace.de
    octans.uberspace.de
    pavo.uberspace.de
    perseus.uberspace.de
    phoenix.uberspace.de
    pictor.uberspace.de
    puppis.uberspace.de
    rigel.uberspace.de
    sagitta.uberspace.de
    sculptor.uberspace.de
    serpens.uberspace.de
    sirius.uberspace.de
    triangulum.uberspace.de
    tucana.uberspace.de
    ursa.uberspace.de
    vega.uberspace.de
    vela.uberspace.de
    volans.uberspace.de
    vulpecula.uberspace.de
    
  • the network issue have been fixed by the site operators

  • 31st March 2023

    manual and lab are down

    Our Manual and the Lab on out Netflify instance are down at the moment.

  • The issue has been resolved.

  • As our netlify instance is not working at the moment, we rerouted the manual and the lab to another location. The DNS changes have to settle but both domains should be working soon again for you:

  • 25th March 2023

    Network on FRA4 is down

    We are currently encountering a Network Error on our Cluster in FRA4, we are investigating.

  • the network has been fixed by the site operator

  • we are in contact with the network operators at the cluster site, they are working on the issue

  • This afffects the following Hosts:

    acamar.uberspace.de
    achernar.uberspace.de
    aldebaran.uberspace.de
    antares.uberspace.de
    antila.uberspace.de
    apus.uberspace.de
    aquila.uberspace.de
    ara.uberspace.de
    aries.uberspace.de
    auriga.uberspace.de
    bootes.uberspace.de
    caelum.uberspace.de
    canis.uberspace.de
    canopus.uberspace.de
    capella.uberspace.de
    carina.uberspace.de
    cassiopeia.uberspace.de
    centaurus.uberspace.de
    cepheus.uberspace.de
    cetus.uberspace.de
    circinus.uberspace.de
    columba.uberspace.de
    corvus.uberspace.de
    crater.uberspace.de
    crux.uberspace.de
    cygnus.uberspace.de
    delphinus.uberspace.de
    dorado.uberspace.de
    draco.uberspace.de
    fomalhaut.uberspace.de
    fulu.uberspace.de
    grus.uberspace.de
    hamal.uberspace.de
    hercules.uberspace.de
    horologium.uberspace.de
    hydrus.uberspace.de
    indus.uberspace.de
    jarnsaxa.uberspace.de
    juliet.uberspace.de
    lacerta.uberspace.de
    leo.uberspace.de
    lepus.uberspace.de
    libra.uberspace.de
    lupus.uberspace.de
    lynx.uberspace.de
    menkar.uberspace.de
    mensa.uberspace.de
    monoceres.uberspace.de
    musca.uberspace.de
    norma.uberspace.de
    octans.uberspace.de
    pavo.uberspace.de
    perseus.uberspace.de
    phoenix.uberspace.de
    pictor.uberspace.de
    puppis.uberspace.de
    rigel.uberspace.de
    sagitta.uberspace.de
    sculptor.uberspace.de
    serpens.uberspace.de
    sirius.uberspace.de
    triangulum.uberspace.de
    tucana.uberspace.de
    ursa.uberspace.de
    vega.uberspace.de
    vela.uberspace.de
    volans.uberspace.de
    vulpecula.uberspace.de
    
  • 16th February 2023

    FRA3 Disk performance impacted

    We added several new disks to our storage cluster which results in quite some data being moved around. This results in temporarily impacted disk performance. We slowed down the data migration progress in order to lower the impact already. Usual disk performance is about to be restored soon.

    25th January 2023

    mysql.uberspace.de MySQL/MariaDB Update

    We are currently upgrading MySQL/MariaDB. The database as well as the mysql-binary is unavailable for a couple of minutes during the update.

  • all hosts updated 🎉

  • 4th January 2023

    musca.uberspace.de Performance Issues on musca.uberspace.de

    We are currently having performance issues on musca.uberspace.de because of a long running maintenance process.

  • The process has finished on 05.01.2023 2pm

  • 2nd January 2023

    eupheme.uberspace.de System crashed

    The host crashed and is in the process of rebooting right now.

  • Recovery is done, system is up and running.

  • 9th December 2022

    circinus.uberspace.de MariaDB repair running

    MariaDB repair is running, the system may face performance issues mainly due to database recovery.

  • successfully restarted mysqld

  • 30th November 2022

    vega.uberspace.de MariaDB crashed

    MariaDB repair is running, the system may face performance issues mainly due to database recovery.

  • successfully restarted mysqld

  • 2nd November 2022

    circinus.uberspace.de Reboot of host circinus.uberspace.de

    The system needs to be rebooted and will reappear in a few minutes.

  • reboot is done

  • 6th October 2022

    bus.uberspace.de System crashed

    The host crashed and is in the process of rebooting right now.

  • host was successfully rebooted at 11:55

  • 26th September 2022

    cordelia.uberspace.de System crashed

    The host crashed and is in the process of rebooting right now.

  • reboot is done

  • 18th September 2022

    longmore.uberspace.de mail delivery issues on longmore.uberspace.de

    Local mail delivery on longmore.uberspace.de was interrupted starting approximately at 20:00 hours (CEST / UTC+02:00) on 2022-09-18.

  • The issue was identified and fixed at 14:45 hours (CEST / UTC+02:00) on 2022-09-20. The mails that were queued during the incident have now been delivered.

  • 3rd September 2022

    multiple hosts down

    We have a network issue at one of our datacentres (95.143.172.0/24). We are investigating.

  • The connection has been restored again by our uplink provider.

  • 2nd September 2022

    multiple hosts down

    We have a network issue at one of our datacentres (95.143.172.0/24). We are investigating.

  • For an as of yet unknown reason, the uplink provider disabled both of our uplink connections on their side. They will write up a more detailed post-mortem report for us later.

  • The connection has been restored. We are still waiting for an explanation from our uplink provider.

  • It looks like both of our redundant switches simultaneously lost the connection to the data centre uplink. We still have a management connection open to them, they are both showing as transmitting but not receiving any signals on the uplink.

    We are working with the data centre provider to restore connectivity.

  • 27th July 2022

    vega.uberspace.de Mariadb on vega.uberspace.de crushed

    Mariadb hung since 4:55 as a result of an error and could not finish cleanly - exactly one hour later at 5:54 the instance ran again and finished the crash recovery process.

    9th July 2022

    holmes.uberspace.de System crashed

    The host crashed and is in the process of rebooting right now.

  • Recovery is done, system is up and running.

  • 22nd June 2022

    mcnaught.uberspace.de System crashed

    The host crashed and is in the process of rebooting right now.

  • Recovery is done, system is up and running.