network outage Tuesday 14th May 2024 12:03:00

We noticed a network outage at our FRA4 datacentre. Based on information of our provider, this is reportedly caused by a power outage at a major data carrier.

Our datacenter has immediately switched to backup connections, but it took a few minutes until the routing tables have been adapted accordingly. During this time, we observed partial connectivity in varying ways (some peerings worked faster than others). The majority of connections was back on 12:06 GMT+2, three minutes after the incident. A few peerings needed up to ten more minutes to reconnect cleanly. Between 12:21 GMT+2 and 12:23 GMT+2 there was another short outage due to works needed to stabilize the situation, which resolved quickly.